Banking Customer Service Representative Resume Sample

Banking customer service representatives provide a first point of contact to walk in clients. They are expected to portray a bank?s image in a positive manner and are required to provide preliminary service information to clients. Let us look at a fully customizable resume sample for this position.

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Resume for Banking Customer Service Representative

Candace Cameron
54 S Solon Road, Solon, ME 88882
(999) 119-9999, Email
_______________________________________________________________

OBJECTIVE
Desire a position as a Banking Customer Service Representative at Northway Bank using excellence in customer services and keen understanding of banking procedures.

KEY QUALIFICATIONS
? Over seven years of experience in customer service
? Functional knowledge of acting as a liaison between customers and relationship managers
? In depth knowledge of processing loan documentation and disbursing proceeds
? Hands on experience in reviewing reports for variances
? Highly skilled in performing follow up and backup work duties

KEY ACCOMPLISHMENTS
? Achieved targets for the year 2009 by soliciting business from 22 dormant accounts
? Managed hiring and training of new customer service representatives for three branches of the bank

WORK HISTORY
August 2005 ? Present
The Bank of USA, Solon, ME
Customer Service Representative
? Provide first point of contact for customers
? Handle transactions
? Answer client questions and resolve issues
? Manage AFTs
? Cross sell bank products
? Process necessary paperwork
? Verify information ATM and debit card applications
? Balance customer checkbooks

EDUCATION
Maine City University, Solon, ME
Bachelors in Business Administration- 2005

ADDITIONAL PROFICIENCIES
? Excellent client services and communication skills
? Ability to manage more than one task simultaneously
? Good knowledge of bank policies and products
? Able to work as a team member and with minimum supervision
? Established ability to use tact and diplomacy when needed

Source: http://coverlettersandresume.com/customer-service/banking-customer-service-representative-resume-sample/

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